Sales Operations Analyst

Who we are:

Luzmo is a dynamic and rapidly growing mid-size SaaS tech company operating in both the EU and US markets. We specialize in embedded data visualizations for other SaaS apps or software platforms. Our innovative solutions empower businesses to quickly roll out customer-facing data visualizations and dashboards in their applications so their end-users become smarter with easy-to-use quick insights

What the role entails:

We are seeking a talented Sales Operations Analyst to join our team and play a pivotal role in optimizing our sales processes, enhancing data-driven decision-making, and ensuring seamless CRM management. The ideal candidate will have a strong background in CRM administration, data analysis, and SQL querying. This position offers an exciting opportunity to contribute to the success of our sales operations in a global context.

What you’ll do:

• CRM Management:

  • Administer and optimize the HubSpot CRM system for the sales team.

  • Ensure data accuracy, lead management, and system integrations.

• Data Analysis:

  • Conduct in-depth analysis of sales performance metrics, pipeline, and forecasting data.

  • Generate actionable insights to drive strategic decision-making.

• Sales Process Optimization:

  • Collaborate with cross-functional teams to identify and implement process improvements.

  • Streamline workflows to enhance the efficiency of the sales operations.

• Reporting and Dashboards:

  • Develop and maintain sales performance dashboards and reports.

  • Present key metrics and trends to stakeholders, providing actionable recommendations.

• SQL Querying:

  • Utilize SQL queries to extract and manipulate data for analysis from different sources

  • Contribute to database management and data warehousing initiatives.

• Sales Enablement:

  • Support the development and implementation of sales training programs.

  • Ensure sales teams have the necessary tools and resources for success.

• Forecasting and Planning:

  • Assist in the development of accurate and insightful revenue forecasts.

  • Collaborate with finance and sales teams to align forecasting with business goals.

Who we are looking for:

• Bachelor's degree in Business, Analytics, or related field.
  
• Proven experience (2-5 years) in a Sales Operations Analyst role within the SaaS industry.
  
• Proficient in CRM administration, with specific expertise in HubSpot CRM.
  
• Strong data analysis skills with experience in SQL querying.
  
• Familiarity with BI or/and data visualization tools
  
• Excellent communication and collaboration skills.
  
• Detail-oriented with a focus on data accuracy and quality.
  
• Able to work CET hours. If not located in Belgium, you are open to work through an Employer of Record.

Preferred Qualifications:

• Experience working in a mid-size SaaS tech company with a global presence.
  
• Familiarity with international sales operations, particularly in the EU and US markets
  
• Knowledge of GDPR and other data protection regulations.
  
• Nice to have: HubSpot Certification.
  
  

How we work:

• Trust. A lot of us work from home, and we rely on each other to do our jobs without constant oversight. We're against micromanagement, and we let our output do the talking. We're motivated by constant progress and enjoy celebrating all wins together, whether big or small.

• Team. We're a distributed workforce with folks in EMEA, US and APAC. For this role we are looking for talent located in Europe or the UK, willing to work CET business hours.

• Challenge. Our team is motivated to win. We're up against well-known companies in a maturing industry, and our disruptor status is what drives us forward together.

Perks:

• Unlimited holiday policy.

• Personal development budget and tailored learning programs.

• International get togethers.

• Healthcare cover.

• Any equipment/software/tech that you need to do your job.